Privacy Policy

Your trust is our priority. Here is how we handle your data at Maiti Travels.

Last Updated: November 2025

1. Information We Collect

To provide you with a seamless travel experience, we collect the following types of information:

  • Personal Details: Name, phone number, and email address (collected during Google/Phone login).
  • Trip Details: Pickup locations, drop-off destinations, travel dates, and times.
  • Device Information: Basic device details to optimize our app for your screen.

2. How We Use Your Data

We use your data solely for operational purposes:

  • Booking Management: To confirm your rides and assign drivers.
  • Communication: To send booking confirmations, driver details, and trip updates via SMS, WhatsApp, or Email.
  • Safety: To track active rides and ensure passenger safety during the journey.

3. Data Security

Your data is stored securely using Google Firebase, a world-class cloud infrastructure. We implement strict security measures to prevent unauthorized access. We never sell your personal data to third-party advertisers.

4. Sharing of Information

We only share necessary details (Name, Pickup Location, Phone Number) with the assigned driver for the purpose of completing your trip. We may verify your identity using third-party authentication services (like Google Auth).